All updates
Improved

See more context in each contact

Review activity in one panel, organise documents into folders, and explore calculated custom fields. The Activity panel is in Labs, while Calculated Fields remain a private beta.

  • Creator Platform
Conceptual alpine architecture illustrating see more context in each contact. This is artwork, not a product screen.

Review recent activity together

The refreshed Contact Activity panel brings opportunities, appointments, notes and tags into one view. Duration, user and activity filters help narrow the history, while expandable cards and a customisable panel position let you work with the context you need. Enable the relevant Labs feature to use the refreshed panel.

Additional activity cards described for fields, workflows, payments and courses are future work, rather than part of this release.

Give each contact a clearer document structure

Documents can now be organised into nested folders within a contact. Create custom folders, move documents and recover items from Trash within 60 days. System folders remain protected; a folder belongs to the contact where it was created.

Calculate values in the private beta

Eligible private-beta workspaces can add calculated custom fields to contacts, opportunities and custom objects. Formula, time-difference, time-since and time-until calculations produce supported result types and update as their inputs change. Calculated values are read-only; use the sample test before relying on a formula.

Time Since and Time Until fields can appear as Smart List columns, but cannot be used as Smart List filters. Access to the private beta is required; the feature is not available universally.

Contact Activity panel with duration, activity and user filters and the layout customization control.
Official public Activity panel, cropped to its navigation and filters. Staff names, contact events and record links are excluded. The refreshed panel is a Labs feature.
Add folder dialog explaining that a document folder belongs to one contact.
Official public folder dialog, cropped to its controls. KYC Docs is the original example folder name; no folder or customer document was created.
Calculated custom-field setup with calculation and result-type choices and a read-only preview explanation.
Official public Calculated Field example. Time to renewal is a source example, with no customer values. Calculated Fields remain in private beta.